Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- use our appointment request form, Monday to Friday from 8am to 6:30pm. We will respond within 2 working days during opening times
- phone us Monday to Friday, when we are open
- Peartree Surgery on 01708 852 318
- West Horndon Surgery on 01277 811 770
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- use our appointment request form, Monday to Friday from 8am to 6:30pm. We will respond within 2 working days during opening times
- phone us Monday to Friday, when we are open
- Peartree Surgery on 01708 852 318
- West Horndon Surgery on 01277 811 770
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- phone us Monday to Friday, when we are open
- Peartree Surgery on 01708 852 318
- West Horndon Surgery on 01277 811 770
- fill in an online form
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Evenings and weekends - We recognise that sometimes it is not easy to see us during working hours.
Additional appointments are available in the evening and at weekends. To book one of these appointments you should contact the Practice. However, these appointments will not necessarily be at your usual GP practice, but the health professionals treating you will be able to see your full medical record, with your consent.
If you need medical help now, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there's a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit:
- fill in an online form
- phone us Monday to Friday, when we are open
- Peartree Surgery on 01708 852 318
- West Horndon Surgery on 01277 811 770