Practice Manager
Jo Southgate(f) – Practice Manager
The practice manager supports the GPs, other medical professionals and the admin team to deliver patient services on a day to day basis and also helps to develop extended services, enhancing patient experience and care.
Reception
Toni(f) – Reception Lead
Jonathan(m), Catharine(f), Sandra(f)
Secretaries
Toni(f), Kelsey(f)
The practice secretary deals with all patient referrals.
Dispensers
Dispensers – Kelsey(f), Becki(f), Cornelia(f), Chantelle(f)
The dispensary deals with all patient repeat prescription medication requests and queries.
West Horndon is a dispensing practice, patients can pick up their medication directly from the surgery.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.