The practice secretary deals with all patient referrals between hospitals and GP's, either through Choose & Book or privately, she is able to provide a link between the hospital and the patient in cases of missed appointments, or requests for further information. She is also able to refer patients for a variety of scans through specialised centers. The secretary also supports the GP's and Practice Manager in administration of the practice.
Jackie Smith - Administration Secretary
The administration secretary deals with all summarising of patient notes, registration and removal of new and old patients, accounts and order of equipment for the practice. She also covers for the Secretary on annual leave.
Victoria Smith- Administration
Vicky's main duties are concerned with administration She is able to use System one, therefore can fulfil Reception, Administration and Secretarial duties if required.